South African National Parks (SANParks) is inviting applications for a Room Attendant fixed-term contract opportunity at Addo Elephant National Park – Matyholweni Section.
This opportunity is suitable for candidates with Grade 12 and 1–2 years of cleaning, tourism or hospitality experience.
JOB DETAILS
Position: Room Attendant
Employer: SANParks
Location: Addo Elephant National Park – Matyholweni Section
Job Type: Fixed-Term Contract
Paterson Grade: A3
Reference Number: AENP/RAFT
Reports To: Duty Manager
Closing Date: 01 October 2026
MINIMUM REQUIREMENTS
Applicants should have:
- Grade 12 / Matric, NCV Level 4 or equivalent
- 1–2 years’ practical experience in public cleaning, tourism or hospitality
- Customer-service skills
- Health and safety awareness
- Good written and verbal communication skills
- Good interpersonal skills
- Ability to work independently and as part of a team
- Good time-management and organisational skills
- Ability to follow instructions and OHS procedures
- Reliability, punctuality and trustworthiness
- Willingness to work shifts, weekends and public holidays
A Public Cleaning certificate or learnership, hotel-cleaning experience and knowledge of First Aid will be advantageous.
KEY DUTIES & RESPONSIBILITIES
The successful candidate will:
- Clean chalets and surrounding areas.
- Change bed linen.
- Sweep and mop floors.
- Polish furniture.
- Empty waste containers.
- Clean public areas.
- Report abnormalities to the supervisor.
- Monitor inventory items in chalets.
- Ensure required inventory quantities are available.
- Report maintenance faults.
- Assist with laundry duties when required.
- Maintain high standards of cleanliness and customer service.
- Respond professionally to guests’ needs.
- Manage customer expectations.
- Organise and prioritise daily duties.
- Complete assigned work within required timeframes.
- Follow workplace health and safety procedures.
IMPORTANT
The successful candidate must provide their own accommodation, as official accommodation is not available inside the park.
The remuneration package includes a basic salary aligned with Paterson Grade A3.
HOW TO APPLY
Applicants must complete both application steps:
Step 1: Complete the SANParks online application form.
Step 2: Email your supporting documents, including a detailed CV, certified copies of qualifications and other relevant documents, to:
Use the following reference number:
AENP/RAFT
For Attention: Ms Ilze Jonker
Addo Elephant National Park
Applications that do not receive a response within 21 days should be regarded as unsuccessful.