Location: Skukuza, Mpumalanga
Job Type: Permanent
Closing Date: 31 August 2026
JOB DESCRIPTION
Follow procedures for service, sales, expenses and profit goals as directed and outlined in the beverage department’s operating plans and budgets, while promoting guest service and satisfaction, teamwork, reporting requirements and financial performance.
KEY FOCUS AREAS
• Provide consistent service according to service standards and be fully prepared for each guest service, including mise-en-place, confidence in food and menu descriptions, and wine pairing recommendations.
• Stay informed about menu changes and guests’ dietary requirements.
• Upsell and recommend beverages to guests.
• Comply with liquor regulations.
• Prepare and serve beverages while maintaining excellent presentation and sales standards.
• Support effective communication between the Kitchen and Service teams and attend daily service meetings.
• Follow stock control procedures and ensure that every beverage consumed is correctly accounted for.
• Assist with minibar, kids’ entertainment and luggage duties when required.
REQUIREMENTS, QUALIFICATIONS AND SKILLS
• Knowledge of the highest level of food and beverage customer service in a luxury environment.
• Knowledge of wine, cocktails and other beverages served.
• Knowledge of food, cooking methods and all menus.
• Good knowledge and understanding of stock rotation and control.
• Knowledge of hygiene standards and cleaning products used.
• Knowledge of the operation of equipment and appliances.
• Knowledge of all MORE properties and activities offered.
• Knowledge of all departments and operations of the property.
• Excellent attention to detail and hygiene principles.
• Guest-focused approach and commitment to the MORE brand and MORE experience.
• Good written and verbal communication skills.
• Honest and effective communication.
• Ability to work as part of a team with a positive attitude, enthusiasm and emotional control.
• Excellent time management and self-discipline.
• Proactive, with initiative and creative flair when required.
• Committed, loyal, adaptable and flexible.
HOW TO APPLY