Festive Shop Assistant / Cashier 27-40hr

Advert reference: click_004735
Advert status: Online
Apply by: 21 October 2021
Location: Bela-bela / Warmbad
Brand: Clicks Group

Are you passionate about service excellence and helping people feel good? Are you confident to engage and communicate with our customers? We have an exciting opportunity in a Clicks’ store for a Festive Shop Assistant / Cashier who will report to the Store Manager. This is a fantastic opportunity to start a career in retail.

Job description
Job Purpose
The main purpose of this job is to offer high standards of customer care and service to customers on the shop floor and at the till points by monitoring stock levels and driving availability of stock on the shop floor and always being available to assist customers.

Job Objectives
To achieve high levels of customer satisfaction through being visible, being knowledgeable, and being friendly
To increase customer loyalty through promoting the Clicks Clubcardtiv
To positively affect sales through good customer service interaction and following customer guidelines
To monitor and improve/increase stock availability by following stock management processes
To maintaining high levels of store standards through daily housekeeping and merchandising principles
To maintain high levels of accuracy when processing transactions and dealing with cash

To prevent shrinkage and loss by being accurate, honest, and vigilant in all job duties
Minimum requirements
Qualifications / Experience / Skills, Abilities, Job Related Knowledge / Essential Competencies
· Matric certificate is essential
· Customer/client service experience is essential
· At least some working experience of retail working with customers, unpacking and maintaining stock and store.

· Dealing with customers
· High level of attention to detail
· Coping with pressure
· Delivering results and meeting customer expectations