CLIENT SERVICE OFFICER: UIF (X128 POSTS)

SALARY: R269 499 per annum
CENTRE: Labour Centre: Richards Bay HR4/4/3/01 (X2 Posts)
Satellite Office: Eshowe HR4/4/3/02 (X12 Posts)
Satellite Office: Empangeni SO HR4/4/3/03 (X12 Posts)
Labour Centre: Ixopo HR4/4/3/04 (X12 Posts)
Satellite Office: Bergville HR4/4/3/05 (X12 Posts)
Satellite Office: Umzinto\ Park Rynie HR4/4/3/06 (X12 Posts)
Labour Centre: Pinetown HR4/4/3/07 (X10 Posts)
Satellite Office: Hammarsdale HR4/4/3/08 (X12 Posts)
Labour Centre: Vryheid HR4/4/3/09 (X2 Posts)
Satellite Office: Pongola HR4/4/3/10 (X10 Posts)
Satellite Office: Emadlangeni HR4/4/3/11 (X12 Posts)
Labour Centre: Stanger HR4/4/3/12 X2 Posts)
Satellite Office: Umzimkhulu HR4/4/3/13 (X12 Posts)
Satellite Office: Bridge City HR4/4/3/14 (X4 Posts)
Labour Centre: Ladysmith HR4/4/3/15 (X1 Post)

REQUIREMENTS: Grade 12; No experience required. Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures, UIF’s Vision, Mission and Values, Customer Care Principles, Departmental Policies, Procedures and Guidelines. Skills: Interviewing, Communication (verbal and written), Listening, Computer Literacy, Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical, Interpersonal, Telephone etiquette, On job training (operations system).

DUTIES: Provide screening services, Process applications for UIF benefits, Register payment continuation forms, Provide administrative functions.

ENQUIRIES: Mr I Ximba Tel No: (035) 760 1614 (Richards Bay/ Empangeni/ Eshowe)
Mr P Mtolo Tel No: (033) 212 2768 (Richmond/ Ixopo)
Ms L Radebe Tel No: (036) 307 0898/ 7097 (Ladysmith/ Bergville)
Mr S Biyase Tel No: (039) 688 6900 (Port Shesptone/ Umzinto\ Park Rynie)
Mr B Gwala Tel No: ((031) 701 7740 (Pinetown/ Hammarsdale)
Mr F Dladla Tel No: (034) 5980 8916 (Vryheid/ Pongola)
Mr S Pillay Tel No: (036) 638 1900 (Newcastle/ Emadlangeni)
Ms S Mkhize Tel No: (032) 551 7300 (Stanger)
Mr S Ngqoza Tel No: (039) 727 2140 (Kokstad)
Mr SA Mchunu Tel No: (031) 336 1500 (Durban / Bridge City)

APPLICATIONS: Deputy Director: Richards Bay Labour Centre, Private Bag X20033, Empangeni, 3880 Or hand deliver at 11 Lira Rink Road, Richards Bay. For Online Applications Email to: Jobs-KZN28@Labour.gov.za
Deputy Director: Richards Bay Labour Centre, Private Bag X20033, Empangeni, 3880 Or hand deliver at 11 Lira Rink Road, Richards Bay. For Online Applications Email to: Jobs-KZN46@Labour.gov.za (For Empangeni Satellite)
Deputy Director: Richards Bay Labour Centre, Private Bag X20033,
Empangeni, 3880 Or hand deliver at 11 Lira Rink Road, Richards Bay. For Online Applications Email to: Jobs-KZN47@Labour.gov.za (For Eshowe Satellite)
Deputy Director: Richmond Labour Centre, PO Box 852, Richmond 3780 or
hand deliver at 60 Shepstone Street, Richmond. For Online Applications Email
to: Jobs-KZN49@Labour.gov.za (For Ixopo Labour Centre)
Ladysmith Labour Centre, Private Bag X9925, Ladysmith, 3370 Or hand deliver at 35 Keate Street, Ladysmith. For Online Applications Email to: JobsKZN51@Labour.gov.za
Ladysmith Labour Centre, Private Bag X9925, Ladysmith, 3370 Or hand deliver at 35 Keate Street, Ladysmith. For Online Applications Email to: JobsKZN52@Labour.gov.za (For Bergville Satellite)
Deputy Director: Port Shesptone Labour Centre: P.O Box 379, Port Shepstone 4240 or hand deliver at 17 Bisset Street, Port Shepstone. For online Applications Email to: Jobs-KZN54@Labour.gov.za (For Umzinto\ Park Rynie Satellite)
Deputy Director: Pinetown Labour Centre, P. O Box 1025 Pinetown, 3610 or hand deliver at 49 Kings Road, Pinetown. For Online Applications Email to: Jobs-KZN56@Labour.gov.za
Deputy Director: Pinetown Labour Centre, P. O Box 1025 Pinetown, 3610 or hand deliver at 49 Kings Road, Pinetown. For Online Applications Email to: Jobs-KZN57@Labour.gov.za (For Hammarsdale Satellite)
Deputy Director: Vryheid Labour Centre, PO Box 430, Vryheid or hand deliver at 99 Landrose Street, Vryheid. For Online Applications Email to: JobsKZN29@Labour.gov.za
Deputy Director: Vryheid Labour Centre, PO Box 430, Vryheid or hand deliver at 99 Landrose Street, Vryheid. For Online Applications Email to: JobsKZN58@Labour.gov.za (For Pongola Satellite)
Deputy Director: Newcastle Labour Centre, Private Bag X9925, Newcastle 3370 or hand deliver at 29 Scott Street, Newcastle 2940. For Online Applications Email to: Jobs-KZN59@Labour.gov.za (For Emadlangeni Satellite)
Deputy Director: Stanger Labour Centre, PO Box 138, Stanger 4450 or hand deliver at 12 Cator Street, Stanger. For Online Applications Email to: JobsKZN60@Labour.gov.za
Deputy Director: Kokstad Labour Centre, PO Box 260, Kokstad, 4700 or hand deliver at 59 Hope Street, Kokstad. For Online Applications Email to: Jobs-KZN15@Labour.gov.za (For Umzimkhulu Satellite)
Deputy Director: Durban Labour Centre, PO Box 10074, Durban 4056 Or hand deliver at Govt Buildings Masonic Grove, 16 Beach Grove, Durban. For online applications email Jobs-KZN36@labour.gov.za (For Bridge City Satellite). For Attention: Sub-directorate: Human Resources Operations, KwaZulu-Natal

CLOSING DATE: 27 March 2026 at 16:00 (walk-in) and 23:59 (online)
NOTE: All attachments for online application must include an application form Z83 and CV only combined, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. Failure to do so, your application being disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process.