Boxer Superstores Is Hiring: Customer Service Officer

Job Advert Summary
Position: Customer Service Officer
Location: Polokwane Distribution Centre

Be Part of Something Extraordinary!
Boxer Superstores, one of South Africa’s leading and fastest-growing retailers, is proudly listed on the Johannesburg Stock Exchange (JSE). As we expand our footprint and innovate in the retail space, we are seeking dynamic individuals to join us on this remarkable journey.

Are you passionate about providing exceptional customer service and excelling in a fast-paced distribution environment? Then we have the perfect opportunity for you!

Purpose

To provide a continuous flow of accurate information to stores regarding order status and estimated time of arrivals (ETA), while addressing store queries promptly and professionally.

Minimum Requirements
Education & Experience Requirements

Matric is essential.
A Degree/Diploma in Supply Chain would be advantageous.
Minimum 2 years’ relevant work experience in warehousing or a similar environment.
Must be computer literate with proficiency in key systems.
Strong communication and problem-solving skills are critical.
Exceptional attention to detail is required.
Duties and Responsibilities
Key Responsibilities

Efficiently manage and coordinate all store orders, including Jab orders.
Maintain daily communication with store managers and regional teams to ensure seamless operations.
Expertly handle and resolve help desk queries in a timely and professional manner.
Implement and oversee effective pallet control procedures to maintain operational efficiency.
Why Join Boxer Retail Limited?

Be part of a JSE-listed company driving innovation and excellence in retail.
Join a team that values growth, collaboration, and customer-centricity.
Contribute to a company making a tangible difference in South Africa’s retail landscape.
Boxer Retail Limited is an equal opportunity employer.
Embark on an exciting career with a company that’s shaping the future of retail!

HOW TO APPLY
ONLINE APPLICATION

Policy: We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports the achievement of our Employment Equity goals.