WeBuyCars: Call Centre Agent

Location: Centurion, Gauteng

Job Description
Buying Call Centre Agent is responsible for making a minimum of 100 calls a day and saving a minimum of 75 deals per month. The ideal candidate will be driven and motivated, excel in communication and negotiation, deliver exceptional customer service, manage their time effectively, and exhibit a strong work ethic.

Key Responsibilities:

Make 100 calls daily to follow up on expired leads
Assign leads to buyers as requested
Maintain accurate and up-to-date records of all interactions in the CRM system
Save a minimum of 75 deals per month
Provide excellent customer service by addressing client needs and resolving issues promptly
Collaborate with buyers and other management to ensure efficient lead management
Analyse leads to prioritise follow-ups and optimise deal closures
Required Skills:

Excellent verbal and written communication abilities
Customer Service
Strong persuasion and negotiation skills
Time Management
Resilience and Persistence
Team Collaboration
Qualifications and experience:

Grade 12
Previous preferably outbound call centre experience
At least 2 years of experience in customer service
Benefits:

Basic R7500 per month and potential for excellent commission
Provident Fund
Company phone and laptop
Working hours:

Monday to Friday: Shifts 08:00 -17:00, 09:00 – 18:00
Weekends: Every second Saturday and one Sunday a month, for 5 hours from 10:00 – 14:00
Location and transport requirements:

Head Office, Centurion
Own reliable transport

HOW TO APPLY
ONLINE APPLICATION