Categories: jobs

Shop Assistant / Cashier X2 Ref No: click_005241

Closing Date: 26 November 2021
Location: Pretoria
Contract: Permanent
EE position: Yes
Brand: Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job description

Job Objectives:

  • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
  • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
  • To ensure the safe handling of cash at all times.
  • To proactively promote the Clicks’ clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
  • To make customers aware of promotions in order to positively affect sales and to ensure customers “feel good and pay less”.
  • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
  • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
  • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.


Knowledge:

  • Basic maths calculations
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Understanding of stock management procedures
  • Knowledge of customer service excellence


Skills:

  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Good communication skills
  • Computer literacy
  • Numeracy skills


Competencies:

Essential:

  • Relating and networking
  • Following instructions and procedures
  • Delivering Results and Meeting Customer Expectations

Desirable:

  • Working with people
  • Persuading and Influencing
  • Planning and Organising
  • Coping with Pressures and Setbacks

Minimum requirements

Experience:

  • Desirable: experience in a customer facing role within a retail/FMCG store operations environment


Education:

  • Essential: Grade 12
  • Desirable: Maths 50% and English 50% at Grade 12 level

HOW TO APPLY

Please email CV to:CLK1837MGR@clicks.co.za

Online Application

admin

Recent Posts

Rohlig-Grindrod Learnership Programme 2026

Job DescriptionWe have an exciting 12-month Learnership Programme which offers you the opportunity to gain…

Starke Ayres: General Worker (Kempton Park)

Reference Number: G041470 - General DescriptionStarke Ayres is the foremost African specialist and global supplier…

Retail Shop Assistant: Salary R70 992 per annum

Mambos Storage & Home (Pty) LtdJob Title: Retail Shop AssistantLocation: Irene - Centurion PretoriaPosition Type:…

Cleaner X2: Grade 10-12 or equivalent qualification

Reference Number: REFS/045405Directorate: Support ServicesNumber of Posts: 2Package: R138,486.00 - R163,131.00 per annum (excluding benefits)Enquiries:…

Administration Clerk (X17 Posts): Package R228 321.00 per annum

Reference Number: refs/035612Directorate: Administration and LogisticsNumber of Posts: 17Package: R228 321.00 per annumEnquiries: Mr. P.J…

Fraser Alexander: Assistant General Worker X3

Job Ref #: FA-1476Industry: Civil/BuildingJob Type: TempPositions Available: 3 Fraser Alexander is a leading supplier…