CALL CENTRE AGENT REF NO: HR4/4/3/1/CCA/UIF (X4 POSTS)

CLOSING DATE: 15 November 2021
SALARY: R173 703 per annum
CENTRE: Unemployment Insurance Fund: Pretoria

REQUIREMENTS: Senior Certificate/Grade12 or equivalent. 0–6 months experience. Knowledge: Batho Pele Principles, Telephone Etiquette, Call Centre operating system. Skills: Computer Literacy, Interpersonal, Communication, Listening, Customer-focused.

DUTIES: Handle outgoing calls (Outbound). Maintenance of database. Handle electronic enquiries.

ENQUIRIES: Ms. Z Chauke Tel No: 012 337 1886

APPLICATIONS : Email: Jobs-UIF2@labour.gov.za

FOR ATTENTION: Chief Director: Corporate Services

NOTE: Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each application for employment form must be fully completed, duly signed, and initialed by the applicant. Failure to sign this form may lead to disqualification of the application during the selection process. A recently updated comprehensive CV, as well as copies of all qualification academic transcripts including Senior Certificate, IDdocument and a Driver’s license where applicable, should accompany a fully completed, initialed, and signed new form Z83. Applicants must submit copies of qualifications, ID documents and other relevant documents as indicated. Such copies need not be certified when applying for a post. The communication from the HR of the Department regarding the requirements of the certified documents will be limited to shortlisted candidates. Therefore, only shortlisted candidates for the post will be required to submit certified documents on or before the day of the interview following the communication from HR. Non-RSA Citizens/Permanent Resident Permit Holders must attach a copy of their Permanent Residence Permits to their applications. Should you be in possession of a foreign qualification, it must be accompanied by an evaluation certificate from the South African Qualification Authority (SAQA). Applicants who do not comply with the above-mentioned requirements, as well as applications received late, will not be considered.