TFG: Customer Services Agent (108 Flexi)

Division: TFG Financial Services
Province: Western Cape
Location: Cape Town North
Suburb: Parow (Parow)

Position Description:
Customer Services Agent (108 Flexi)

A difficult positions exist inside the Customer Services Call Centre for provider pushed folks to fulfil the roles of Call Centre Representatives

Your foremost duty would be to:

Answer all enquiries and requests from clients and shops accurately
Achieve productiveness and great requirements in the department
Process all requests in line with operational approaches in the department
Respond to client queries by way of email
Assist different inner stakeholders with client queries

As an perfect candidate you must:

Have a Matric Certificate
Have 1 yr demonstrated Customer Services ride inside a Call Centre Environment
Previous ride inside Customer offerings is essential
Have a typing pace of 25 wpm.
Be acquainted with MS Office
Have awesome verbal exchange skills, specially in English
Be relatively client focused
Have extremely good listening skills
Have a excessive diploma of stress tolerance
Have excessive electricity levels
Be in a position to work bendy hours.
Reliable transport (public or private)
Be accessible to work public vacations and weekends
Must be handy between 08h00 – 21h00 Monday – Sunday

How To Apply

Online Application

Preference will be given, however no longer constrained to, candidates from targeted corporations (Including human beings with disabilities) in phrases of the Employment Equity Act.