Capitec Bank is hiring: Service Consultant (Makhado/Musina/Elim)

Closing date: 2018/02/13

Service Consultant (Makhado/Musina/Elim) (180208-5) - Capitec Bank
Job Title Service Consultant (Makhado/Musina/Elim)
Division Operations
Business Unit Branches
Location – Branch / Campus Makhado Krogh
Location – Province Limpopo
Purpose of the Role Capitec Bank is on the lookout for a dynamic, self-motivate team member sharing our passion for excellent client service. As a Service Consultant (Teller) you are required to deliver a quality front-line banking service to our clients within the branch by:
consulting with clients,
gathering and capturing of information,
deposit- taking transactions,
new client take on procedures and
assisting clients with general banking related queries
Qualifications National Senior Certificate (Grade 12) or National Certificate (Vocational) essential
Preferably a relevant tertiary qualification in Commence / Management
Experience Preference will be given to candidates with:
Face to face client service experience within a retail / client service industry
experience in the identification of sales leads and cross selling opportunities

Supervisory/ first line management experience (includes acting management experience) is an added advantage

Knowledge and skills Passion for client service
High energy levels and a sense of urgency
Impact within a team environment (dynamic, articulate, has presence)
Emotional maturity
Analysing and diagnosing skills
Computer literate in MS Office
Additional Requirements Clear credit record
Clear criminal record
Willing to work extended working hours and weekends
Access to transport (personal / public)
Flexible and mobile across regions is an advantage
Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system (system related requirement)

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