Branch Manager

Job Title Branch Manager
Division Operations
Business Unit Operations
Location – Branch / Campus Centurion Mall
Location – Province Gauteng

Purpose of the Role – Drive branch operational and growth objectives in order to maximize profitability
– Drive unique Capitec Bank client service experience
– Drive performance and service culture in branch
– Coach and energize team members
– Plan and implement marketing plans
– Coordinate arrears and sales processes
– Coordinate branch administrative processes
Qualifications – National Senior Certificate (Grade 12) or National Certificate (Vocational)
– Preferably a relevant tertiary qualification (Commence / Management)
Experience – Experience in a financial/retail/client service environment, preferably as a manager


Knowledge and skills – Good general knowledge of payment systems, client profiles and arrears follow-up procedures
– Fluent communication skills in English/Zulu
– Computer skills (MS Office)
– Strong client service and administrative orientation
– Analyzing and diagnosing skills
– Planning, organizing and implementation skills
– Action orientation
– Decision making skills
– The ability to delegate tasks, coach and support, motivate and energize, and offer structure and guidance to team members
– Sound business acumen
Additional Requirements – Valid driver’s license
– Own transport
– Clear criminal and credit record
– Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system
– Willing to work extended working hours and/or Weekend work may be required
– Must be fluent in both English and Zulu


Capitec Bank is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Close Date: 2017/09/08

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