UIF Client Service Officer

Centre: Labour Centre: Emalahleni HR 4/4/725 (3 Post)
Labour Centre: Ermelo HR 4/4/7/26 (1 Post)
Labour Centre: KwaMhlanga HR 4/4/7/27 (2 Posts)
Labour Centre: Malelane HR4/4/7/28 (2 Posts)
Labour Centre: Mbombela HR 4/47/29 (3 Post)
Labour Centre: Middelburg HR 4/4/7/30 (1 Post)
Labour Centre: Secunda HR 4/4/7/31 (2 Post)
Labour Centre: Standerton HR 4/4/7/32 (1 Post)

Salary: Commencing: R183 558 per annum
Enquiries: Mr LD Mkhonto (013) 656 1422
Ms L Mashego (017) 819 7632
Mr VA Mtshweni (013) 947 2484
Mr R Khoza (013) 790 1528
Ms LL Shawe (013) 753 2844
Mr PB Molapo (013) 283 3600
Ms NMR Sophazi (017) 631 2585
Mr LI Ledwaba (017 712 1351

Requirements: Grade 12 (with Mathematics or Accounting). Zero (0) to Six (6) months minimum
working experience. Knowledge: ● Unemployment Insurance Act and Regulations
● Unemployment Insurance Contribution Act ● Public Finance Management Act ●
Treasury Regulations ● Batho Pele Principles ● Department of Labour and UIF
Polices and Procedures ● UIF’s Vision, Mission and Values ● Customer Care
Principles ● Departmental policies ● Procedure and guidelines Skills: ● Interviewing
● Communication ● Listening ● Conflict management ● Computer literacy ● Time
Management ● Customer Relations ● Analytical ● Interpersonal ● Telephone
Duties: Provide screening services ● Process application for UIF benefits ● Register
payment continuation forms ● Provide administrative functions.

CLOSING DATE FOR APPLICATIONS: 28 August 2017 at 16:00
Applications must be submitted on form Z83, obtainable from any Public Service Department or on the internet at
www.gov.za/documents. The fully completed and signed form Z83 should be accompanied by a recently updated,
comprehensive CV as well as recently certified copies of all qualification(s) including a Senior Certificate and IDdocument
[Driver’s license where applicable]. Non-RSA Citizens/Permanent Resident Permit Holders must attach
a copy of their Permanent Residence Permits to their applications. Should you be in possession of a foreign
qualification, it must be accompanied by an evaluation certificate from the South African Qualification Authority
(SAQA). Applicants who do not comply with the above-mentioned requirements, as well as applications received
late, will not be considered. The Department does not accept applications via fax or email. Failure to submit all the
requested documents will result in the application not being considered. Correspondence will be limited to shortlisted
candidates only. If you have not been contacted within eight (8) weeks after the closing date of this
advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a
personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and
employment verification). Where applicable, candidates will be subjected to a skills/knowledge test. All shortlisted
candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant
technical elements of the job, the logistics of which be communicated by the Department. Following the interview
and technical exercise, the selection panel will recommend candidates to attend generic managerial
competencies using the mandated DPSA SMS competency assessment tools. Successful candidates will be
appointed on a probation period of 12 months. The Department reserves the right not to make any appointment(s)
to the above post. The successful candidate will be expected to sign a performance agreement. The Department
of Labour is an equal opportunity affirmative action employer. The employment decision shall be informed by the
Employment Equity Plan of the Department. It is the Department’s intention to promote equity (race, gender and
disability) through the filling of this post(s) with a candidate whose transfer / promotion / appointment will promote
representativity in line with the numerical targets as contained in our Employment Equity Plan.
Applications: Chief Director: Provincial Operations: Private Bag X 7263 Emalahleni 1035
For Attention: Sub-directorate: Human Resources Management, Mpumalanga

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